WELCOME TO THE NEW WEBSERVER!
You can click on the picture to the left and enter the online catalog, but before you do, please read the information below.
SHIPPING TO THE US ONLY
Sorry, we can not export outside the US at this point.
ERRORS MAY EXIST
We have made a lot of effort to ensure that there are no errors, but we
can not be held responsible for errors if they exist. If you see any errors,
please email me. If I find a pricing error after you order a plant, I will let
you know.
SETTING UP A NEW ACCOUNT
In order to reserve plants on the system, you will need to create an
account. You can do this by clicking the "SETUP NEW ACCOUNT" tab at the
top of the screen.
If you have any problems setting up your account, email me at mcatalani@aol.com
If you have ordered or reserved plants from us this year, then your account has already been set up. You should have received an email with your login and password. If you did not, email me at mcatalani@aol.com and I will resend the information to you. Existing customers can sign in and immediately reserve plants. If you need to make changes to your account, then click "ACCOUNT INFO", and then click the "ACCOUNT MAINTENANCE" link.
EMAIL CONFIRMATION
Once you have your account setup, you will receive a confirmation email. Right now, I have to manually
confirm all new accounts, so there may be a delay in the confirmation process, especially
during the middle of the night. We will automate this process soon. As
soon as your email address is confirmed, you will be able to reserve plants by
adding them to your shopping cart.
RESERVE TIME
New users who have not ordered from us will be able to reserve plants in
their cart for 72 hours. If you do not checkout within the 72 hours, then the
items will automatically be removed from your cart and made available to
everyone else. If you are a new user and need more time, simply
email me. Once you have placed an order with us, you will automatically
receive an extension to this time, and will be able to reserve plants for up to
2 weeks before checking out. You can always checkout and ask
to hold the shipment in order to add more plants. If you do not checkout
before your time expires, the system will automatically remove the plants from
your cart and they will be available for others to reserve.
NAVIGATING THE ONLINE ORDERING SYSTEM
You will first be presented with the main catalog page, which contains
different categories. Click on the picture of the category you would like to
look at. You may see sub-categories that you can click on, and you will
eventually see the individual plants. You can click on the plant thumbnails to
check availability and order a specific plant.
You should use the green "GO BACK" arrow located in the top right of every page, insdtead of using your webbrowsers back button. This is especially important if you are logged on. The site's security uses an access code for your account, and this access code changes often. If you use your web browsers back button, it may use an old and expired access code, which will cause the system to force you to sign on again.
RESERVING PLANTS
If an item is available, it will have an "ADD TO CART" button in which
you can add the plant to your cart. If you would like to order more than one item,
then use the "EDIT QUANTITY" button in the shopping cart.
If you do not want an item that you have added to your cart, please use the "REMOVE ITEM" button in the shopping cart. This frees the item up and makes it available to others. The system will automatically remove items that have remained in your cart for longer than the amount of time your account is allowed to reserve a plant without checking out, however, we ask that you remove any plant from your cart immediately if you do not want it. If the system detects someone abusing the reservation system by placing an outrageous number of plants in the shopping cart, or continuously reserving plants and never checking out, then the system will reduce the amount of reserve time, or remove it altogether from the account.
INVENTORY AVAILABILITY
Inventory availability is constantly changing based upon when we release
plants for sale, and customers reserving plants. A plant that shows unavailable
now
might be available in a few minutes. Also, just because it shows we have 10 plants
available doesnt mean that they wont be all spoken for in 10 minutes. We will
soon upgrade the software that will allow you to be notified when certain plants
become available, either because we make more available, or because someone has
removed one from their shopping cart. We hope to have this available in the next
few weeks.
PREORDERS
Some plants are not currently in stock, but will be arriving from a
vendor t a scheduled time. We make some of these plants available for PREORDER. Pre-order plants
will have a "Projected Arrival" date listed next to the "PREORDER" button.
Any plant that is available immediately can be added to your cart via the "ADD
TO CART" button. Any item which is available once the plant arrives
from our vendor can be added to your cart with the "PREORDER" button.
Orders that contain preorder items will not ship until the preorder items arrive. If you would like to have the available items shipped immediately, then email me after you checkout and let me know. The system will create two orders. Shipping charges will apply to both orders.
PURCHASING SPECIFIC PLANTS
Have you ever seen a picture of a plant and wanted to buy that specific
plant. Well, we are making some plants available that way. If we have
individual plants of a specific type for sale, then you will see a section
called "INDIVIDUAL STOCK PLANTS" immediately beneath the general sale section
for that plant type. Pictures of these plants are usually posted. When you add
these plants to your cart, you are reserving the specific plant you see. (Keep
in mind the dates of some of the photos.) We will ship you the plant you
purchased.
BULK ITEMS
Some items, such as bales of long fiber sphagnum moss, must ship separately.
We will ship bulk supply items via parcel post or priority mail, whichever is
cheaper. Plants are always sent priority mail, or express mail.
CHECKOUT
When you are ready to complete your order, simply click the "CHECKOUT" button
from within your shopping cart. We will then
email you an order total.
PAYMENT
We currently accept paypal and money orders. (We will be able to
accept credit cards in a few weeks, but we are still waiting for our payment
processor to be setup.) If you wish to pay by money order, then
please make it payable to MICHAEL CATALANI, do not make it payable to the CP
Jungle. Please include your name and order # on the payment. Please send
the money order to the following address:
Michael Catalani
506 N. Country Way Dr.
Cordova TN 38018
CHANGING A SHIP DATE
If you need for us to hold off shipping for any reason, just let us know when you would
like us to ship.
ADDING TO AN EXISTING ORDER
You can add more plants to an existing order, up until we pull your
plants for shipping. If you know you are going to want to add plants to an
existing order, then let us know so that we can change the ship date for that
order and push it into the future. This will keep us from pulling your order.
Adding plants to an existing order will usually save you on overall shipping
costs versus shipping two orders, however, adding plants to an existing order
may add some additional shipping cost to the order.
SHIPPING DATES
We normally ship every Monday, Tuesday, and Saturday that the post office is
open. The exception to this is weather delays. If the temperatures are too cold,
or too hot, then we will hold shipping until the weather clears. Please remember
that even if it is warm in your area, it may be too cold here to ship.
ORDER TRACKING
Once you checkout, you can track your order online. Click the "ACCOUNT INFO"
tab on the top of your screen, then click the "ORDER HISTORY". This will give
you a list of all of your orders you have ever placed with us. Click the "ORDER
DETAILS" button, and you can see everything about your order. once an
order is shipped, your tracking number will automatically display here. Also,
each nepenthes has a unique "plant identification number". Your shipped order
will contain the "pin" number for the plant, which is also known as its "stock
#." You can click on each stock number for each plant, and you will see specific
details about the plant, such as Vendor information and arrival dates, clone
numbers, or parent plant pin's if we propagated the plant in house.
SHIPPING CHARGES
We ship using USPS Priority Mail or express mail. We charge only the projected cost to
ship the plants, plus the cost of a box if applicable. In 2007, the USPS changed
over to a dimensional weight rate. If you are located in my zone
1-4, an order which ships in a box larger than 16"x16"x16" is rated at 20
pounds. If you are in my zones 5-8 and your order ships in a box larger
than 12x12x12, then the rate is determined by multiplying the height, length, and width of the box
together and divided by 194. This becomes the weight in which shipment is based
upon. Again, these are the rates in place by the USPS, not by us.
If your order fits into one of the priority mail boxes that we receive for free from the USPS, then we do not charge for the box. For orders which ship in 1 cubic foot and larger boxes, we charge the actual price of the box. We use Uline boxes, because they are highly rated for strength. We used them for years the last time we were open, and we never once had a box failure in transit. Smaller boxes are about $1.50, and an 18"x18"x18" box is approximately $3.50.
The only other charge is $1.75 for signature confirmation. This ensures someone signs for the shipment, which ensures that the box doesn't sit outside in the cold or extreme heat.
We currently do not charge a handling fee per order.
The first series of shipments we have shipped out with our shipping policy saw shipping charges come in at about 9% of the total order on average. I think you'll find that our shipping charges are about the best in the industry. The percentage will vary, based primarily upon the size of the box and the shipping zone. Lower priced orders that have large plants shipping to a far-away zone will see a higher percentage of the order for shipping charges. Higher priced small plants that ship in a small box will see a very low percentage attributed to shipping.
NEPENTHES SIZING CHART
When sizing Nepenthes, I use the longest leaf on the plant (from stem to
leaf tip, not counting the tendril) and multiply that length by 2 to get the
diameter.
N1: Less than 3" in diameter
N2: 3" - 6" diameter
N3: 6" - 12" diameter
N4: 12" - 18" diameter
N5: 18" - 24" diameter
N6: 24" - 30" diameter
N7: 30" - 36" diameter
R1: Rooted Cutting Just Sprouting a New Growth Point
R2: Rooted Cutting 3" - 6" diameter
R3: Rooted Cutting 6" - 12" diameter
R4: Rooted Cutting 12" - 18" diameter
R5: Rooted Cutting 18" - 24" diameter
R6: Rooted Cutting 24" - 30" diameter
R7: Rooted Cutting 30" - 36" diameter
THATS ALL FOR NOW. Go ahead and click that giant N. xMixta picture above to enter into the online ordering system. Make sure you setup your account immediately, as it may take some time to go thru the verification process. That way we can get your account verified so that you can start reserving and ordering plants.
THANKS!! And email me if you see any mistakes or have any question! My email addres is mcatalani@aol.com
Michael Catalani
The CP Jungle